COVID marshals at Wild Coast Sun


The Wild Coast Sun introduced COVID-19 safety marshals over festive season with a view to keeping visitors and guests safe, and the success of the initiative has seen it continue, creating jobs drawn from the local community.

The COVID-19 marshals work during the busier days of Wednesday to Sunday in the high traffic areas of the casino, hotel foyer, golf course, Wild Waves Water Park, Aloha Villages kiddies area and the restaurants.

“The marshals are responsible for ensuring that visitors and guests wear their masks properly and practice social distancing,” said Wild Coast Sun General Manager Peter Tshidi. “By working together, we can help prevent the spread of the virus.”

Due to COVID-19, entry to the resort is restricted to MVG members, hotel residents as well as those who make bookings. Individuals wanting to access the golf course and restaurants, Mangwanani Spa, quad biking, Segway or Riverside must pre-book their activities in advance.

Access to the popular Wild Waves Water Park is only for hotel residents. In line with the current lockdown regulations, the facilities will close at 20h00 ahead of the 21h00 curfew.

“In December, we introduced a number of additional health and safety measures for visitors and guests,” Tsidi said.

Before entering the facilities, guests are screened at a security checkpoint where they have their temperature taken and completed a medical questionnaire.

In the casino, Perspex sheets separate machines, while every second slot machine has been turned off. On the tables, glass sheets separate players. Machines are also sanitised in accordance to a sanitising schedule, with cloth dispensers for guests to use should they wish.

“The Wild Coast Sun has been given the World Travel and Tourism Council’s safe stamp of approval, verifying that our COVID-19 health and safety protocols in place meet international benchmarks. Staying safe is everyone’s responsibility and we all need to play our part – from guests to staff,” Tshidi concluded.