According to eTNW, South African Airways’ loyalty programme Voyager will be deploying an upgraded version of its loyalty management system on 22 and 23 November.
As a result, during this period, no SAA Voyager transactional and administrative services will be available at any touch points, including the service centre, town offices, online and the airports.
Voyager has asked that members finalise all Voyager-related transactions and travel arrangements prior to the system enhancement period, in order to avoid disruptions.
Voyager members planning to take an award flight during this period, or the week thereafter, are advised to have their awards and tickets issued by 21 November.
Normal services will resume on 24 November.